What will it do for my dog?
Rebuilds joints and improves mobility through a unique combination of Green-Lipped Mussel, MSM, and Glucosamine.
Relieves Joint Pain
Delivers FAST & natural pain relief to battle arthritis, hip dysplasia, and joint pain thanks to Sea Cucumber.
Attacks inflammation from aging joints, commercial dog foods, and degenerative disease thanks to its unique anti-inflammatory ingredients.
100% Safe & Natural
VetSmart is is developed and produced in the USA and contains NO artificial ingredients, flavors or fillers in its 100% natural formula.
Fights damaging free radicals thanks to powerful antioxidants in Alfalfa, Vitamin E, and vitamin C.
Relieves your dog from damaging stress and increases their quality of life by reducing their pain and discomfort.
Provides a natural balance to your dog’s gut with enhanced digestive and nutrient absorption functions
Most dogs look forward to it like a treat because of its natural flavors! Otherwise simply mix in food.
"We are our second bottle and have noticed a big impact on our boy! He is playing and his movement seems less painful to him."
"Ellie wants to thank you for making her arthritis pain go away and her joints feel looser. She is back to counter-surfing—and bringing me a toy when I come home. I’ll take both! 🙂 Thank you so much for a healthy alternative to Rx meds!"
Why VetSmart Formulas works?
Advanced Hip + Joint Complex with MSM restores movement, relieves joint pain, and helps your best friend feel years younger! All thanks to a balanced mixture of Green-Lipped Mussel and Sea Cucumber boosted with 4 essential ingredients.
210 mg per tablet
Highly effective, clinically proven agent for reducing arthritis symptoms and inflammation.
- Effectively reduces arthritis symptoms
- Powerful anti-inflammatory
- 100x more effective than other fish oils
- Helps rebuilding lost cartilage
- Alleviates muscle discomfort
- 350x more potent than salmon oil
- 400x more potent than flaxseed oil
105 mg per tablet
Have long been used to support joint mobility and tissue maintenance.
- Helps alleviate arthritis pain
- Potent anti-inflammatory effect
- Regulates the balance of prostaglandins in dogs with rheumatoid arthritis
- Supports joint mobility
- Helps maintain joint tissue
- Excellent source of chondroitin sulfate
For detailed ingredients see product labels.
"This 160 lbs cow is taking his pills. And now he can walk. Same with Lola in the back. She runs like a puppy"
Plus, 4 Essential Booster Ingredients:
1. MSM (Methylsulfonylmethane)
210 mg per tablet
MSM is a safe and effective agent which helps maintain cell membrane permeability and regeneration.
- Promote flexibility, healthy cartilage, and elasticity of body tissue
- Supports a normal range of motion by promoting lubricated joints
- Helps building nerve tissue, hair, skin, and nails
420 mg per tablet
Proven to be very effective in fighting arthritis, rheumatoid arthritis, disc degeneration, and hip dysplasia in dogs.
- Preventative treatment for many joint conditions
- Effectively fights arthritis and rheumatoid arthritis
- Attacks disc degeneration, and hip dysplasia
3. Vitamin E
53 I.U. per tablet
Just like humans, dogs need to maintain a healthy supply of key vitamins. Vitamin E is especially recommended by vets because it has several advantages for dogs:
- Supports the dog’s immune system
- Reduces the painful symptoms of arthritis
- Improves coat and skin texture
- Promotes a healthy heart
- Protects from oxidant free-radical damage
4. Vitamin C
263 mg per tablet
As dogs get older, they become less proficient in producing their own supply of Vitamin C and require proper supplementation.
- Helps maintaining healthy collagen levels
- Slows down hip dysplasia and spinal disorders
- Slows degenerative joint disease
Ingredients and Usage Direction
Finally, the results you’ve been waiting for.
Compare for yourself and discover why VetSmart Formulas deliver beyond any alternative solution:
The all-natural solution.
Trusted by veterinarians.
100% safe & natural, the Advanced Hip + Joint Complex with MSM is safe to use with:
… plus some of the most frequently prescribed medications.
It has NO side effects associated with harmful pain medications and NO Steroids.
Originally designed for veterinarians, VetSmart Formulas is designed to deliver the clinical-strength, quality and efficacy veterinarians demand of solutions they prescribe and recommend.
- No artificial colors
- No artificial flavors
- No steroids
- Safe for dogs with allergies
Can replace Rimadyl, Deramaxx, Metacam, and Previcox and get the same great results without any of their harmful side-effects.
Made in the USA to the highest quality standards.
VetSmart Formulas is made in the USA in FDA audited facilities which adhere to cGMP and are audited by Underwriter Labs.
Every ingredient is carefully inspected and tested before processing, ensuring a consistently safe, high-quality product for your beloved dog’s health.
Meet Our Board of Advisors
Our commitment to delivering the best possible products for your pets includes the advice and input from some of the top professionals in the pet industry.
The Pet Wellness Advisory Board is a group of highly-respected experts that care about pets. The Advisory Board was carefully selected to assist our company with product development, ingredient selection and responses to consumer questions. This ensures that we are delivering the best products with the most effective results for your pets.
Membership on the Pet Wellness Advisory Board does not constitute an endorsement of our products. We are proud of the knowledge our Advisory Board brings to our company, and the role they play in helping pets stay healthy.
Frequently Asked Questions
VetSmart Formulas were originally designed for veterinarians. This means they deliver the clinical-strength quality and efficacy veterinarians demand in products they prescribe and recommend. They are wheat-free and contain no artificial colors or flavors. Moreover, it's safe for dogs with allergies and can be used along with most prescription medications.
In fact, many prescription medications have harmful side-effects and you can use VetSmart Formulas to replace medications such as Rimadyl, Deramaxx, Metacam, Previcox and get the same great results!
Thousands of dogs in all sizes and weights continue to benefit every month from VetSmart Formulas to relieve from arthritis and joint pain.
If your dog has a situation similar to the other dogs you may have read about in our reviews, then this product may likely help your dog too.
That being said, every dog is unique and unfortunately there are some dogs that have problems this formula cannot solve. This is exactly why we offer a 30 day risk-free money back guarantee.
VetSmart Formulas are also used to prevent against arthritis and joint pain in all active dogs especially:
- Highly active dogs
- Working dogs
- Dogs who do sports and compete
VetSamrt Advanced Hip + Joint Complex can safely be used with OR replace the following medications:
It can be used as a replacement for:
- Extend Joint Care
- Dasuquin w/MSM
- Winston’s Joint System
- Flexicose Plus
It can also be used with:
- CBD Oil
- Essential Oils
- Golden Paste
Advanced Hip + Joint Complex with MSM is beneficial for:
- Hip Dysplasia
- Knee Dysplasia
- ACL Tears
- Atrophy in Leg & Knee
- Improved mobility
- Increased Energy
- Joint Metabolism
Great news... not only do we offer a 30-day money back guarantee, we also provide free shipping on all orders of 3 units or more of Advanced Hip + Joint Complex.
If you’re trying this product for the first time and only want to start with 1 bottle, we only charge you our cost of $5.95 for postage and handling.
According to feedback from our customers, most dogs LOVE the taste and look forward to it as a treat!
Otherwise, you can break up the tablets and simply mix them in with your dog’s food.
Yes! Although the product is formulated for dogs, the all-natural ingredients will help your cat’s joint pain. The combination of Green-Lipped Mussel, Sea Cucumber, MSM, Glucosamine, and all the vitamins will reduce inflammation, pain, and keep your cat healthy and mobile.
For use with cats, you will need to adjust the dosage as follows:
- Small cats up to 8 lbs: Take 1/2 tablet daily
- Larger cats 8 to 15lbs: Take 1/2 tablet twice daily
- Simply crumble the tablets up and toss them in with your cat's dry or canned food.
There is a very small amount of sucrose in our product. In addition, technically Glucosamine is a type of sugar, but research indicates that it has no effect on fasting blood glucose levels, glucose metabolism, or insulin sensitivity at any oral dose level in healthy subjects, subjects with diabetes, or those with impaired glucose tolerance. For clarification, the Glucosamine in our product is shellfish based. Therefore, our product is generally safe for dogs with diabetes. However, if your dog is highly sensitive or has no tolerance for any sugars, we recommend that you obtain your veterinarian’s approval prior to use, or use a partial dose to observe any reactions, and then decide to continue or discontinue use of the product.
There is not enough fat in our product to worry about. There is a trace amount in the chicken flavoring, but it is insignificant in any dog’s diet. Most dogs are overweight due to lack of exercise and eating dry food that is flour based. Also, many grain-free dry foods contain excessive carbohydrates that cause weight gain. Another challenge is canned foods contain excessive fats and prebiotic starches that cause weight gain, especially in smaller dogs. The best way to keep the weight off is to keep your dog active and out of joint pain, and read the food labels.
Chicken is not an active ingredient in the Advanced Hip + Joint Complex. The chicken flavoring, or palatant used in our Advanced Hip + Joint Complex is made from USDA inspected chicken liver and heart organs. They are “hydrolyzed”, processed and partially digested, leaving very little of the reactive proteins available. By NOT having a full protein mass it can be used in "hypo-allergenic" diets and is generally considered safe for dogs with allergies.
If you know that your dog has a specific chicken allergy, or you suspect this may be the case, we suggest that you contact your veterinarian and discuss the source of the chicken flavoring that we use. And when in doubt, with your veterinarian’s approval we also suggest using a partial dose to observe possible allergic symptoms, and then decide to use or discontinue use.
Yes, you can. According to our experts, use your best judgement based on your dog’s condition. For more severe cases you can double the dose indicated on the label for the first 3-4 weeks, and then cut back to what is on the label for ongoing maintenance. This gives your dog’s body time to produce new cartilage and repair the joints. If your dog experiences any issues such as diarrhea, then cut back on the dose.
Yes, if you dog has a sensitive stomach try easing into the full-strength dose indicated on the label over a 2-week period. It’s also helpful to use our Probiotic Nutrient Enhancer to balance your dog’s gut.
What’s the dosage for my dog?
|Dog's Weight||Recommended Dosage|
Less than 10 lbs.
1 tablet per dayOne bottle lasts four months
10 to 30 lbs.
1 tablet, twice a day
31 to 80 lbs.
2 tablets, twice a day
81 to 100 lbs.
3 tablets, twice a day
More than 100 lbs.
3-4 tablet, twice a day
Most dogs show results in as little as 2-4 weeks!
There are 120 tablets in each bottle.
"My 11yr old lab blew her knee out. They wanted to do surgery. I got a second opinion while I put her on these pills... She was put on anti-inflammatory and pain pills. After 3 weeks, we had her strictly taking 2 of these pills in the am and 2 in the pm. She runs, lays like a frog and even chases a ball, slowly but she can put all her weight on all fours now. She had severe atrophy of the back leg and knee. It's been 3 months now and she is back to normal. Even her X-rays have improved. Gotta say a lot of prayer gave my girl her life back and thank you to the makers of this med."
"I can’t thank you enough for this product! My Smooth fox terrier Josie turned 12 years old.... She could barely get around. The vet put her on previcox and that was a short term fix. We tried cosquin that helped a little bit. We didn’t want to see her in pain and suffering... I thought I would give VetSmart Formulas a try before a final decision was made. Within 3 weeks she is acting so much better!... Her head is up, pain is gone from her eyes, she is no longer limping on her rear legs. She waits every morning in the kitchen for her pills! Thank you!! Excellent product!"
"She had surgery on her knee after tearing her ligaments. She had a plate and seven screws put in. But because of this she got arthritis in her other knee and every day was a struggle for her. Now she is jumping, running, and playing. 11 years old is acting like a puppy again!"
"She’s no longer limping. I’m no longer having to go to the vet to get meds. Yeah!!! I decided to buy the 3 bottles for better savings and value. I’m a extremely satisfied customer along with a happy Bully. [VetSmart] is well worth the money!!!"
✔ 100% Safe ✔ 30-day Money Back Guarantee
The Advanced Hip + Joint Complex with MSM
Thousands of dogs benefit from VetSmart formula every month and we’re confident it can help your dog too. We also offer a 30-day, 100% risk-free, money back guarantee in case it doesn’t work for your dog.
Happy Customer Reviews from our Facebook page
“I need to write a review somewhere regarding this product. I could cry. My 12 year old Bichon has transformed. He is happy again. He barely moved and just from his bedroom bed to his living room bed. Went potty but, at his own pace. Now he skips and gets excited, plays with our other dog, runs around the house. I mean its a true miracle! I just don’t want to post somewhere where anyone thinks this is fake. I will share my phone number and have videos of him playing like his young!
I got my dog back and if anyone is hesitant please stop! DO it for your dog and get this product. I don’t understand how it does it and after seeing the results I don’t care. I have seen my dog happy and smiling again. I wish I knew about it earlier but, at least I know about it now and will not be without it. I stopped all other meds I was giving him for joints and pains. If I can’t convince you, buy it anyway. It changed our lives!"
– Lynnette C.
"This is amazing stuff! Just started my 10yr old Dobie with arthritis on it and she is so happy and feels so much better! She is the one on the right. Her name is Dani and we rescued her after she was hit by a car and left on the side of the road with a broken pelvis. She is 10 now and has arthritis from her accident. Your product had made an amazing difference for her! She is so much happier and moves so much better and seems less painful. Thank you!"
– Michele M.
"My girl Meika has definitely shown some more pep in her step at 8 years old. She is running around like a lunatic again and actually chasing the ball in the yard more than just once and then giving up! Glad we gave it a try and she eats the tabs with no problem. I’ve been giving her 2 tabs in AM and 2 in PM and that seems to be enough even at 100+ pounds!! Happy puppy."
– Gail C.
"Update on vinny. He’s still got a little limp in his step, but definitely not like 2 weeks ago and off that dam gabapentin. Gonna double his dose. It works and he likes it, which helps. Very happy check him out he’s up."
– Deena H.
"I have a 9 ½ year old GSD. He is healthy, but we did notice he was getting a little slower moving around and going upstairs. We tried him on 2 other products and they seem fine but we switched to this product and he is acting like a puppy. We have a 3 year old GSD and he keeps up with her too. So invest in this product. You will not be disappointed and it’s for your fur baby."
– Luke C.
"After a yr on Vetprofen 2x’s a day I started our big guy/old man (13.10 yrs old) on these, along with the probiotic almost 2 wks ago. He LOVES them, think they’re treats! Started seeing a difference in his mobility in about 3 days! Have started weaning him from his Rx drug. Have already ordered more… don’t want to run out! =)
AGAIN!! I HAVE to add my 2 cents! My coonhound/ridgeback will be 14 years old in 14 days. Although he will never act like a young pup again (he IS old, especially for such a big boy) but he has started exploring again. He had been on a scrip of Vetprofin for quite a while. He is now completely off and taking on the hip and joint “treat” along with the probiotic. Noticed a difference in him in only 3 days! I have since started giving my 9.5 yr old Bostie a daily dose of “treats” also. He broke his elbow when he was 6 mos old, still has the pins. Has never slowed him down, run, run, run, but… his nights no longer end with a limp. My boys, Tyson and Odie in their younger days."
– Paula E.
"My 11 year old Maltese was having severe joint and spine pain. Within a week of taking this he is happy and playful. He was to the point of whelping every time he shook his head from neck pain. Not one yelp in weeks. Thank you so much for this. Not sure of what it all does but it seems to be helping my sweet boy."
– Anglea M.
"This is a phenomenal product! It helped my elder dog Hershey. She’s 13 with arthritis in her elbows, knees, and hip dysplasia in both hips. She couldn’t move without screaming in pain. Now she walks, plays and is in amazing spirits all because of this formula!! Thank you so much!!"
– Kristen C.
"I bought his and I see a huge difference with my dog! Definitely give it a try for your fur babies!! I’ll be reordering soon!!"
– Gina S.
"I started my 9 ½ year old GSD on this a couple months ago. It’s made a huge difference in her. She has hip dysplasia and did not want to go out for walks anymore. Now she is pestering me a couple times a day to go out. I have a hard time getting her to turn around to go home."
– Gwynn T.
“This definitely works great. My 9 yr. Old 95 lb. lab was starting to show symptoms of joint pain and stiffness. She’s back to running like a young dog again.”
– Thomas H.
“After my schipperke had ACL surgery we had her on this and it worked better than anything! Highly recommend…”
– Janet C.
"I bought this for one of our old dogs that was having a very hard time getting around. I took him to the vet and he was put on pain medication but he still wasn’t moving much better. So I bought this after seeing the ad. I’m absolutely amazed in the improvement of Junior’s mobility. He’s now able to climb the stairs, run around and I swear he’s now smiling. I just ordered 3 more bottles for him and another of our old dogs (we take in old dogs and give them their “forever” home). I promise you. I’m telling you the truth. This medicine is incredible!!! I’ve even stopped giving Junior his pain medication."
– Joan P.
“This product is awesome! It gave my 14 y.o. yellow lab her quality of life back. Early Dec she had an arthritic flare up. She couldn’t put weight on one hind leg & I literally was having to lift her to get up to go out. I ordered VetSmart & started her on it 12/11. By the end of the week she could get up & down with minimal assistance & now is totally independent. She’s even been able to resume her nature walks of ~45’ on varied terrain. Her eyes are bright & she’s once again enjoying good health. I’m so grateful for this product! It gave my dog back!”
– Joy S.
"I bought this a month ago and I’ve seen improvement in my Shepherd/Retriever mix. She has arthritis in front shoulder diagnosed with X-rays and I noticed her back end is getting that way. She has been on Rimadyl for 8 months. I’ve been able to use just the VetSmart every day instead of the Rimadyl which is what I hoped to do. She is more active outside and I will continue to use this product!!!!!"
– Lisa B.
“Our 10 yr old lab-pit mix started slowing down, and we noticed he couldn’t jump up on the bed or chair and wouldn’t take stairs. Concerned, we began researching options. We tried baby aspirin, glucosamine, and heat treatments. While on FB one night, I saw this ad. We ordered a bottle that night, received it 3 days later. Started him on it Nov 17th. This morning, it’s colder than most in southern GA and we expected him to be slow moving. Instead, he was running through the house with his ball, jumping up on various furniture while he played. The only thing different we’ve done is started using this product. He even enjoys eating them. Sits and waits patiently twice a day! He is a new dog!!! Amazing. Thank you so much for this product.”
– Judi A.
“I bought one bottle a month ago for my Rhodesian Ridgeback who has a shoulder injury that causes her to limp at times. She is 6 years old and plays hard. The only thing that would help her was a steroid shot. By the end of the evening she always would be limping. I have to say after her being on it for a month she has not limped at all in the last 2 weeks. I went ahead and ordered 8 more bottles to keep her on it and also start my Lab on it for good measure. Thank you for his product. It truly has made a difference!”
– Leslie H.
“I can’t thank you enough for making a product that actually works to help older dogs. I never write reviews, but this time, I had to share the good news. I have tried so many different products over the years. Yours is the first I feel really has helped my furry friends.”
– Candiss F.
“This is amazing stuff! Just started my 10yr old Dobie with arthritis on it and she is so happy and feels so much better!”
– Michele F.
“Okay, my dog has been on this product for just a little over a week, and we can see a lot of improvement, in fact, she is instigating play with our other boxer, she’s not able to stand up and box, but she’s feeling frisky and had a burst of running short distances, something she’s not been able to do for over a year, we are very pleased with your product!
The stuff is amazing!! Rosie couldn’t run normally, she sort of ran like a rabbit, today, she was running after Vito and doing a normal gate, I’m so pleased with this product!”
– Nancy K.
“We started our 7 year old Boxer on this. He has a VERY sensitive stomach so we started him on one tab daily and have worked up to one tab twice daily. His recommended dose is 2 tabs twice daily. Nonetheless, we have seen quite the improvement in the ease with which he gets up as well as his desire to play! Thankfully, no stomach issues noticed either!”
– Natalie C.
“Thank you Pet Wellness, for being so kind for explaining it all, and thank you for your wonderful product, I was wrong for thinking that there was nothing better out there then what I had been buying for years. Heidi my oldest Aussie was walking slow as a turtle, I thought it was her best because of her leg operation almost 2 years ago. I cried of joy seeing her walking so fast with me, I hardly could keep up with her. I have 3 Aussies, they are all healthy, but will put them on Pet Wellness also, just to make sure they’re getting a head start. I am so grateful, thank you. A very happy customer.
Pet Wellness, one word… is the Bomb. I just couldn’t be more pleased, nor happier for what it has done for my 3 Aussies, they will never be without Pet Wellness.”
– Pia F.
“My baby went from barely walking to running down the hallway in short bursts… only been taking this for about a week… amazing!!”
– Tara D.
“My vet was amazed in the difference in my 12 year old lab, Sadie, after only one month on the Green-Lipped Mussel VetSmart Formula. I just got my Probiotic formula this week to add once a day. We were not able to take walks for over a year because of her spinal and foot joint arthritis. She has her normal gate back for walks and is now able to get up the two steps to the porch without help and encouragement. She’s like a new dog. I’m so grateful for this formula. Thank you.”
– Jocelyn T.
“We started our big 110 lb, 10 yr. old yellow Lab, Teddy, on VetSmart one week ago. He has arthritis and was limping quite badly. He’s on pain meds and antibiotics, which seem to make little to no difference. Yesterday my husband got back from a walk with Teddy and asked me whose dog this was! He said he had no trace of a limp and was bounding around the snow like a puppy! I’m in tears with thankfulness for this product!!!!!”
– Cheryl S.
“I replaced all of my dogs supplements with just this. She takes them just like treats! It’s only been a few days but she has stopped limping and has no trouble getting on and off the furniture. I will update as we have more information. She is also receiving laser treatments and has her last one this week.”
– Linda T.
“I got this for my 12 yr old bichon. She had cruciate ligament surgery and still was not walking right months after her surgery, I started her on this and in just 2 weeks she is walking so much better, so thank you for developing this product.”
– Patricia F.
“I purchased this approximately one week ago and immediately started giving it to my 120lb, 7yr old German Shepherd. He was diagnosed with arthritis in his hip and shoulder, poor baby was having trouble getting up, and very stiff at times, it really broke my heart to see him in pain. In the 1 week of use, twice a day, I have seen a major improvement, he is getting up with no hesitation and not stiff or limping. Thank you Pet Wellness for a great product. We are both happy and ready to play again.”
– Geraldine W.
“I have ordered the third bottle of the supplement. I have really seen a difference in Al. He is walking much better and is happy and playing with his toys and being a wiggly butt. Almost back to his usual self. So glad I found this supplement.”
– Janet E.
“I bought this about a month ago for our 13 year old male Pom who has occasionally had problems with stiffness and sometimes limped after he had been laying for a while. He seemed to be slowing down too. Since taking this twice daily I can say that I have seen improvement in him. Mikko seems happier and feels better.”
– Debra M.
“I purchased the joint supplement to help my 7 year old shepherd mix after she recovered from an ACL surgery but when my 3 year old pit started limping around, irregularly, I split the bottle with her too. OMG I cannot believe the world of difference this has done for them both! My shepherd runs the back yard as if she’s a pup again and my pit can now chase her, OR BE CHASED, by her sister and NOT limp afterwards! It’s only been a couple of weeks too! So I just purchased the 3 bottles in bulk to help save but this should help in savings but the reward I get to see in my girls in regards to the results is truly priceless! This is GREAT STUFF!!!”
– Cindy M.
“We purchased for our cocker spaniel who is thirteen. She laid around and couldn’t go up our stairs. She now is a different dog. She goes up stairs and will chase other animals that enter our yard. It helped our dog so much. So grateful we tried this product.”
– Carol Y.
“I love this stuff our 2 dogs we have a doxie that had 2 surgeries on his back. He somehow twittered it again and couldn’t stand on his back legs. Since we bought it mostly for our bullmastiff with arthritis he is also doing better. So I decided to give it to the doxie and guess what he can stand on his back legs and walk a little. Each week he is getting better. This stuff really works. Best stuff ever!”
– Patty T.
“I just got my order last night. (fastest shipping ever) I ordered it Sunday and got it Tuesday. I don’t know it it is just me but I gave my dog two tablets last night and she woke up not limping today. I am so excited to see how she reacts to this after having it in her system for a few weeks.
I do want to say that the personal touch that Russ adds by emailing us buyers letting us know what to expect is amazing. I hope this helps my girl and if so, I will be a buyer for life.”
– Missy L.
“I love PET WELLNESS this product has totally made a different in my German Shepherds LIFE she is a different BABY going on 13 years old and was starting to have back joint hip problems and has only been on this for 2 months and is doing GREAT.”
– Brenda A.
“My 12year young pitty Kayla is wagging her tail again and moving around noticeably better, on my second bottle.”
– Pam D.
Privacy, Terms, and Return Policy.
VetSmart Formulas offers a 30-day, money-back guarantee on all its products. To request a refund, please follow these simple guidelines:
- Contact the VetSmart Formulas team by calling 888-212-8400 Monday through Friday between the hours of 9:00am and 4:00pm Pacific Standard Time. We will provide you with our return address, and a return confirmation number. This is an easy and effortless process.
- Return the empty bottle(s), your original invoice, and the confirmation number you have been assigned to the authorized return address that we provide.
- It is your obligation to pay the return postage, and we recommend that you opt for tracking and confirmation numbers since we are not responsible for any product that you return that may get lost.
- We must receive the returned bottle(s) at the authorized return address within 45 days from the date of original purchase for the refund to be valid.
- We will refund your entire order as long as all bottle(s) purchased are properly returned.
Returning VetSmart Formulas products without complying with our policy will unfortunately deem your transaction non-refundable.
After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks before your refund is processed to your credit card account.