To delay, change the frequency, or cancel your subscription, please click this link: https://petwellnessdirect.com/tools/recurring/get-subscription-access

Pet Wellness Direct is committed to keeping your pet healthy, which is why we offer a 30-day money-back guarantee (less a $10 shipping and processing fee).

If you’re not satisfied and would like a refund, simply click this link to initiate your return:

https://pet-wellness-direct.loopreturns.com/

Please Note: We will refund your order, minus the $10 shipping and processing fee, as long as all products purchased are returned in accordance with our policy.

These guidelines are designed to ensure your satisfaction while allowing us to continue offering high-quality products to happy customers for years to come. Returns that do not follow this policy will not be eligible for a refund.

If you wish to cancel your order before it arrives, please track the package and follow the return process after it has been delivered to your shipping address.

Once you’ve completed the steps above, please allow time for shipping, product inspection, and processing. Refunds may also take additional time depending on your bank or credit card provider.

If you placed your order through Amazon, Chewy, Walmart.com, Petco.com, or any other third-party distributor, please refer to their respective return policies.